THE EFFECT OF MODERN OFFICE AUTOMATION
ON THE PRODUCTIVITY OF SECRETARIES IN GOVERNMENT PARASTATALS IN ENUGU STATE.
(A CASE STUDY OF UNTH, ENUGU)
This study was carried out to investigate. The effects of modern office automation on the productivity of secretaries in Government parastatals in Enugu State (A case study of UNTH, Enugu).
In order to obtain the required information, questionnaires were administered to secretaries in Administration through UNTH, Enugu. Data collected are presented under discussions and findings in chapter four.
From the data collecyed, the researcher was able to identify the effects of automation in the productivity of secretaries. It was revealed that technology (office automation) aidds the secretary to a large extent in discharging of her duties. However, for these newly introduced equipment to function, and to bring the designed goals, someone is always needed in the office a person who can be said to be missing, link in an organisation when not present the secretary. In the sam vein, majority of the respondents were of the view that introduction of modern office automation lead to training and retraining of secretaries.
In summation, the finding of this research work was that technology has had a tremendours effects on the jobs of today secretary. It was also deduced that technology has helped rised the productivity of secretaries in the recent years based on the findings, the researcher concluded that technology cannot endanger the further prospect of flexible secretary.
Among the recommendations proffered that student should be trained practically with most of these office automation. Organization have the duty to send secretaries on new courses or refresher course from time to time. And they should acquired modern office automation to improve the productivity of their secretaries.
Title page
Approval page
Abstract
Table of content
1.1 Background of the study
1.2 Statement of the problem
1.3 Objective or purpose of the study
1.4 Significance of the study
1.5 Delimitations of the study
1.6 Research questions
1.7 Definition of terms
2.0 Literature
2.1 Definition of office automation
2.2 Advantages of modern automation to the secretary
2.3 Disadvantages of modern office automation
2.4 Definition of office
2.6 Technology & its effect on the productivity of secretaries
CHAPTER THREE
3.0 Methodologies
3.1 The research design
3.2 Area of the study
3.3 Population of the study
3.4 The sample and sampling technique
3.5 Instrumentation
3.6 Validation of the instrument
3.7 Reliability of the instrument
3.8 Method of data analysis
3.9 Method of data analysis
CHAPTER FOUR
4.0 Data Presentation and Results
5.0 Discussions of results
5.1 Discussion of results
5.2 Conclusion
5.3 Recommendations
5.4 Suggestion for further research
5.5 Limitation of the study
References
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Work was the major activities of man before the industrial revolution, that was the period marked with mechanization of work, presently computed is representing mechanization thereby turning the work into automation.
The 21st century has witnessed a lot of advancement both n science and technology. This advancement has been growing rapidly since the end of the second world war both in manufacturing, aviation, medicine, engineering, finance and administration, such advances has affected adversely in all aspects of life. These technological advancement includes the modern office automation which we use in our day to day activities in the business organizations.
However modern automation in all works of life does not exempt secretarial productivity. The required unchanged while the procedure continues to change as more and more sophisticated machines are introduced in the office.
The impact brought about by the invention of the new office machines are immeasurable many of those office automation out-ways the secretaries performance due to their effectiveness, speed and time saving. The introduction of most office automation might go as far as costing secretaries their jobs as a result of limited numbers being employed.
The fear of cost of craftsmanship as new product (automation) replaces the old ones” becomes the issue at stake. Consequently, the issue of bearing extra cost in training and retraining secretaries to get accustomed with these inventions becomes a problem.
These and many other reasons motivated the researchers into investigating and ascertaining how true these statement are with regards to the effect of modern office automation to the productivity of secretaries in Government parastatals such as university of Nigeria Teaching Hospital (UNTH) Enugu.
1.2 STATEMENT OF PROBLEM
The world is undergoing a rapid change due to the innovation of modern automation as we are the new millennium and the evolution continues and
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