THE IMPACT OF CORPORATE SOCIAL RESPONSIBILITY (CSR) OF BUSINESS ORGANIZATION TO THEIR BUSINESS ENVIRONMENT
(A STUDY OF NIGERIAN BOTTLING COMPANY LIMITED 9TH MILE CORNER) ENUGU
ABSTRACT
Social responsibility is an obligation of any organization to discharge to the area of operation. Every organization are bound to show interest on the issue of responsibility if is what determine organizations standard and also their effort towards improving their efficient. The need for social responsibility on business organization is over emphasized because it is what shows how interested an organization is and the part of area they are operating. Consequently this research work envisage and evaluate the effect of social responsibility on business organization and their environment, it suggested ways of improving and encouraging organization to discharge their responsibility. In the introductory chapter the background statement of the problem significance of the study purpose of the study research questions hypothesis and scope of the study were all toiled to suit their purpose as well as a guide towards a better comprehensive of the study. The second chapter an elaborate review of related literature is carried out various authors experts on certain components of research topic were reviewed and employed to throw more light on this present study.
TABLE OF CONTENTS
Title page i
Approval page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of contents vi
CHAPTER ONE
1.0 INTRODUCTION 1
1.1 Background of the Study 1
1.2 Statement of the Problem 2
1.3 Objective of the Study 3
1.4 Significance of the Study 4
1.5 Scope of the Study 5
1.6 Research Question 5
1.7 Research Hypothesis 6
1.8 Limitation of the Study 7
1.9 Definition of Terms 7
Reference 8
CHAPTER TWO
2.0 REVIEW OF RELATED LITERATURE 9
2.1 History of Corporate Social Responsibility 9
2.2 Changing Expectation of Social Responsibility 11
2.3 Facts of Social responsibility 12
2.4 Social Responsiveness of Enterprise 13
2.5 To Who are Business Responsible 17
2.6 Future Requirement of Social Responsibility 22
2.7 Social Bankruptcy 26
References 27
CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY 29
3.1 Research methodology 30
3.2 Area of Study 30
3.3 Population of the Study 30
3.4 Sample size determination 31
3.5 Instrument of Data Collection 32
3.6 Validation of the Instrument 33
3.7 Reliability of the Study 33
3.8 Method of Data Collection 33
3.9 Method of Data Analysis 35
CHAPTER FOUR
4.0 DATA ANALYSIS AND INTERPRETATION 37
4.1 Introduction 37
4.2 Data Analysis 37
4.3 Hypothesis Testing Hypothesis 51
CHAPTER FIVE
FINDINGS, RECOMMENDATION AND CONCLUSION 56
5.1 Findings 56
5.2 Conclusion 57
5.3 Recommendations 59
5.4 Contribution to Knowledge 61
Bibliography 63
Questionnaire 66
CHAPTER ONE
5.0 INTRODUCTION
5.1 Background of the Study
Corporate social responsibility could be defined as the recognition that business activities have some impact on the entire society and the consideration of that impact in the business decision making. Therefore, most business sense of responsibility towards the communities in which they operate in new of the adverse effect of production operation on these communities. Some of social adverse effect range from health hazard, displacement human settlement to environment pollution. Shall petroleum development company for instance, has been grappling with the restive behaviour of youths in its area of operation occasioned by the activities of vil companies. Also output whether that of product and or service could have adverse effects consumers some common example are cigarettes and medical drugs. Business for have the responsibility of educating user of their products or service on their correct usage in order to avoid sizzle effects.
Business organization also snow that they are socially responsible to their host communities by complimenting the efforts of the government by providing infrastructure facilities like schools, hospitals, tarred road and even supporting sports and cultures. It is with the foreign in mind that the research carried out this work to identify the effects of social responsibility in Enugu state as well as proffer solutions t o the likely problems associated with discharging it.
5.2 Statement of the Problem
On discharging their social duties to their host communities business organizations encountered some problem that affect them negatively. Such problems are as follows
a) Some organization have insufficient managerial and financial resources to undertake social charges.
b) Some organizations could not fit in because of legal protection form the government of the state.
c) Social value of communities affect the operation activities of business organization
The contribution of social problem based on personal responsibility affect negatively a business organization,. Pollution normally affect the society around the business operation and the organization usually stop operation because of their disturbance in an area for all the above problem the researcher thought it country to go into the study.
5.3 Objective of the Study
The following objectives were used to explain or describe
a) To identify the effect of social responsibility on business organization.
b) To find out the benefits social responsibility to the organization and individuals
c) To determine whether organizations should embark on social responsibility.
5.4 Significance of the Study
This research work will be use in the following ways
a) It will enable business organization in Enugu state carry out function of social responsibility better.
b) The work will identify and examine some areas where business organization in Enugu State would have to make adjustment.
c) It is the hope of the research that this work be a reference point to the researcher.
5.5 Scope of the Study
This research is to identify and anbalyze the effects of social responsibility on business organizations in Enugu state. The study will be limited to just Nigerian Bottling Company Limited 9th mile Corner Enugu due to the easy accessibility.
This research work was constrained by limited finance unco-operative attitude of some.
5.6 Research Question
a) How does the organizations benefits to social responsibility to the organization and individual.
b) How does social responsibility effect the business organization.
c) How does social responsibility determine the whether organizations, how organizations embark on social responsibility.
5.7 Research Hypothesis
The hypothesis for this research work are formulated after thorough and careful review of work that are directly or indirectly related to the subject matter.
a. Organization respond to social responsibility is not high.
Organization respond to social responsibility is high.
b. Communication among workers in organizations is not adequate.
Communication among workers in organizations is adequate.
c. Organizations in Nigeria do not lay adequate emphasis on public relation
Organizations in Nigeria lay adequate emphasis on public relation
5.8 Limitation of the Study
In carrying out this research work the researchers was faced with certain constraints which include define poor co-operation form the respondents of what can be describe as negative attitude of the respondents.
On the issue of time sontrainst the researcher due to lass activities and some other department actiovities that was being done along line with the research work.
Finance also stand as one of the major constraint in carrying out this research work because the capital to carrying out this research work properly respondents.
5.9 Definition of Terms
Host: Communities area where a company operates or is located.
REFERENCE
Mallen Baker(2004) Corporate Social Responsibility First Published.
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